888-279-0230
We appreciate you reaching out. Our goal is 100% customer satisfaction.
FREQUENTLY ASKED QUESTIONS
When will my order ship?
DefenseShopper.com ships all orders within 24-48 hours. You will receive notification with tracking information within 48 hours. Check your spam folder if you have not received.
How is my order shipped?
DefenseShopper.com ships most orders via USPS / Postal. Expedited orders are shipped via USPS Priority. Large shipments may be shipped via UPS or FedEx. All orders ship free of charge. If expedited service is ordered, your order will ship via Priority or other expedited service.
Are Stun Guns, Steel Batons, or Pepper Spray legal where I live?
DefenseShopper.com only ships where an item is legal to possess and carry. Please refer to our Stun Device & Pepper Spray Laws page. California does not permit vendors outside of their state to ship a steel baton to an address within their state. We apologize for the inconvenience.
How do I return an item I purchased?
DefenseShopper.com, above all, wants you to be satisfied with your purchase. If you would like to return an item, please complete the contact us form to request return shipping information.
Please fill out the form below if you need assistance.